Security is a priority for Teltonika Networks product development team, and our Remote Management System (RMS) is no exception. RMS is a cloud-based platform used daily by thousands of businesses globally which use the system to stay in control of their mission-critical network infrastructure conveniently. Below we will outline a few of the steps we take to make sure our RMS users are secure from any cyber-attacks and unauthorized access.

WHAT IS RMS SECURITY MECHANISM?

Remote Management System (RMS) is a proprietary software solution developed by Teltonika Networks and hosted on AWS (Amazon Web Services). AWS has more than a million active enterprise users, including companies like Samsung, Netflix & NASA. It is arguably the safest cloud available today with a multitude of certifications and attestations including SOC-1/2/3 which makes AWS even safer than most On-Premise server configurations.

HOW DOES TELTONIKA NETWORKS DEVICES COMMUNICATE WITH RMS?

Routers & Gateways by Teltonika Networks communicate with RMS platform using MQTT (Message Queuing Telemetry Transport) protocol which was chosen because of its security features. MQTT is secured with TLS protocol protected according to X.509 TLS 1.2 Standard signature algorithm. All communication between the device and the RMS is hashed and signed with RSA signature. Combined, this method of interaction complies with TLS 1.3 protocol requirements which ensures unparalleled privacy and performance compared to previous versions of TLS and non-secure HTTP.

HOW SECURE IS RMS CLIENT CONNECTIONS TO THE SYSTEM?

All clients access RMS via HTTPS; therefore, all communication is encrypted, making sure that no one will be able to intercept your login details and gain unauthorized access to the client’s account. To make the access even more secure, we have implemented OAuth 2.0 authentication method with 2-way verification which will prevent unauthorized access even in an event if your login credentials are compromised or stolen.

WHAT CYBER-SECURITY CERTIFICATION RMS COMPLIES WITH?

Because all servers running RMS are hosted by AWS, RMS complies with CIS v7 infrastructure security certificate developed to align with the latest cyber threat data and reflect today’s current threat environment. Moreover, RMS has been awarded OWASP 2 security certificate, which is popular amongst banks and other financial institutions.

BENEFITS

UNIFIED CONTROL

Enjoy a well-rounded solution for managing multiple Teltonika devices from a single platform. This includes remote command line and WebUI access, device filtering options by model, firmware version, connection status, custom tags and much more.

REMOTE ACCESS TO NON TELTONIKA DEVICES

Have remote access to other equipment, including devices that aren’t manufactured by Teltonika. If your Teltonika device is on RMS, it can be used to generate remote access links to equipment that is connected to its private network.

REALTIME ALERT SYSTEM

Use real-time email alerts in order to stay informed on what’s happening to your devices. Special alerts can be configured for various events such as mobile signal strength falling below a certain threshold, status changes or device leaving/entering a defined GPS geofence.

ACTIVITY REPORTS

Set up a custom report system that contains information on user requested device parameters. Reports can be generated periodically or for a specific time period. All generated reports are stored in RMS servers and can be downloaded at any point in time for future analysis.

HOTSPOT TRACKING SERVICE

Make sure you don’t miss out on various improvements and new features that come with new firmwares. With RMS you can update hundreds of devices to the latest firmware version in just a few clicks.

FIRMWARE/BACKUP UPDATES

Make sure you don’t miss out on various improvements and new features that come with new firmwares. With RMS you can update hundreds of devices to the latest firmware version in just a few clicks.

GPS HISTORY